Frequently Asked Questions
Q: What is your transportation policy?
A:
Ambulances are emergency vehicles.
They should not be used as
taxis for non-emergency situations where other arrangements can be made.
Calls for transport to a
doctor’s office, medical clinics, etc. will be referred to a
non-emergency service.
Q: What is your billing policy?
A: The
Bella Vista Ambulance Service, Inc. is the designated 9-1-1 emergency
response ambulance service for Bella Vista, and we respond to all 9-1-1
calls in the response area.
Membership in the Bella Vista Ambulance Service is secondary to all
other insurance carriers. We
will accept payment from insurance carriers as payment in full for all
covered services.
For members with insurance:
Medicare/insurance claims will be filed for members.
All insurance benefits must be paid
to The Bella Vista
Ambulance Service, Inc. This
will be considered payment in full
for ambulance
charges incurred with our Service.
Mileage past
the
nearest appropriate facility, and services not
covered or not medically necessary, will be billed to the member.
For members without insurance:
Members without insurance, or whose insurance
does not cover ambulance service, will pay 50% of the charges
incurred with our Service.
The remaining 50% of the bill will
be written off as
The Member’s Privilege.
A: You can find
additional "Terms
and Conditions" by clicking
here.
Q: Can I get an Emergency Medical Information Packet to help EMS personnel
with my information on scene?
A: Absolutely! Here is the page where you can view this
information, as
well as a downloadable and
printable
.pdf file to view on your computer. Call us if you have any
questions...